Contact - DigiHold
Get in Touch

We’d Love to Hear From You

Have questions about our products? Need support? Want to collaborate? We’re here to help and always happy to chat about WordPress, web development, and how we can help you succeed.

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Our Office

Working from the heart of Switzerland

Headquarters

Location

Montreux, Switzerland
Vaud Canton

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM
Weekend: Closed

Time Zone

Central European Time (CET/CEST)
UTC+1 / UTC+2 (DST)

Languages Supported

English, French

Response Times

General Inquiries

We typically respond within 24 hours on business days

Support Tickets

Priority support: Under 12 hours
Standard support: Within 48 hours

Sales Questions

Our sales team responds within 12 hours during business days

Partnership Inquiries

We review proposals within 2-4 business days

Quick Answers

Common questions about getting in touch

Is there a trial version available?

Yes! All our plugins and themes have free versions available in the WordPress repository. You can download and use them at no cost. When you’re ready to unlock advanced pro features, you can seamlessly upgrade.

What is your refund policy?

We offer a no-questions-asked 14-day money-back guarantee. If you’re not completely satisfied with any DigiHold product, simply contact our support team within 14 days of purchase for a full refund.

Is this a one-time payment or a subscription?

DigiHold licenses are valid for 12 months. After 12 months, you can renew to continue receiving updates and support. If you don’t renew, the products continue working, but you won’t receive new updates or support.

Can I upgrade my license?

Yes! You can upgrade your license at any time and only pay the difference. Upgrades increase your activation limit while maintaining the same expiration date as your original license.

Do I need coding knowledge?

No coding knowledge is required! All DigiHold products are designed to be user-friendly with intuitive controls that anyone can use.

What kind of support do you provide?

We offer support Monday through Friday, with an average response time under 24 hours. Pro customers receive dedicated support with faster response times.